Adding Value to Existing Customers
Businesses of all types and sizes, should look at adding value to their existing customers for growth opportunities. The statistical evidence shows acquiring new customers takes 6-10 times more effort and cost than to grow revenues from existing customers. For...
What Are Your Target Markets Post COVID-19?
What are your target markets post COVID-19? In this blog we are focusing on the Tech sector where it is hyper competitive and the impact of COVID-19 on all business owners will result in many winners and losers. For Tech CEOs contemplating their new business...
COVID-19 WILL IMPACT YOUR BUSINESS
What business leaders are saying about COVID-19 Impact on Your Business? ServiceNow CEO Bill McDermott said “the world will never go back to the way it was.” Microsoft 365 VP Jared Spataro said “we’re never going to go back to working the way that we did.” COVID-19...
Does your Customer Experience Management make “business sense”?
Customers are the lifeline of any organisation to survive and thrive. For this reason the customer experience management is everything. In today’s competitive world, organisations competitive advantages are blurring, customers’ are spoiled with options, competition is...