Blogs

Innovation-please stop telling us about Uber and Airbnb!

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Innovation-please stop telling us about Uber and Airbnb!

Innovation is a much-used word in the business community. Unfortunately, it is often associated with digital or disruption examples, such as Uber or Airbnb. Many CEO’s  simply don’t relate their own situation to these examples and innovation therefore appears abstract. Innovation is not abstract, nor is it about a particular industry or business size. It is simply about using creativity, invention and change to improve your business. One example of innovation is developing new products or services. These can increase profitability, market share or open up new revenue streams. Taking a...

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Top 10 business challenges facing small business owners in 2018?

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Top 10 business challenges facing small business owners in 2018?

In what is becoming a tradition this time each year we have been talking to SME business owners about the key business challenges facing them including customer experience, product and services innovation, staff productivity and sustainable profitability amongst other challenges and what they expect to have the biggest impact on their businesses during the next 12 months?

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SME Manufacturing: Rise of the Machines vs Experience Capital

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SME Manufacturing: Rise of the Machines vs Experience Capital

Whilst on shore heavy manufacturing has taken a battering in recent years, niche pockets are still able to thrive. The advent of AI could be perhaps far more of a benefit to manufacturers than service sector businesses, as physical products cannot be substituted by code. Machine learning will bring the opportunity for new manufacturing methods and physical products. There could even be a resurgence of micro-manufacturers.

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Creating a positive workplace culture in your family business

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Creating a positive workplace culture in your family business

As a small business owner, and advisor to other SMEs I get the chance to regularly check in on what is happening in the office and get to talk to many staff. Not surprisingly, generating revenue growth and financial survival is the highest priority. However, for many SMEs a closely linked priority involves how staff feel working for the family business. If your staff morale is low inevitably the financial performance will be a struggle. Because of this it is often worth while considering if your family business has a positive workplace culture. Typically the family business owner is focussed...

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How to increase revenue with an effective content marketing program

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How to increase revenue with an effective content marketing program

Creating an effective content marketing strategy is one of the hottest topics in SME business circles in 2017. From personal experience I can vouch that many SME business owners lay awake at night wondering just what is needed to break through to the right prospects when it comes to content marketing. There are so many channels to work through and so many “experts” who will guide you it is not long before your head starts to spin.

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Converting Leads to Sales: Improve Revenue by Understanding the Customer Journey

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Converting Leads to Sales: Improve Revenue by Understanding the Customer Journey

What makes a prospect buy from you? And how can your business improve converting Leads to Sales? It is a truism that you only have a business once you have customers. It is the perennial challenge of all business owners to engage with prospects in such a way they will want to buy from you rather than your competitors.

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