Process Automation Traps To Avoid-5 tips for CEOs

Process Automation Traps To Avoid-5 tips for CEOs

Automation is a hot topic. Artificial Intelligence (AI) promises to automate the repetitive tasks in service industries, driver-less cars will move us around, whilst aerial drones deliver our packages. We could even have robots walking around doing our jobs -well,...
Innovation-please stop telling us about Uber and Airbnb!

Innovation-please stop telling us about Uber and Airbnb!

Innovation is a much-used word in the business community. Unfortunately, it is often associated with digital or disruption examples, such as Uber or Airbnb. Many CEO’s  simply don’t relate their own situation to these examples and innovation therefore appears...
Top 10 business challenges facing small business owners in 2018?

Top 10 business challenges facing small business owners in 2018?

In what is becoming a tradition this time each year we have been talking to SME business owners about the key business challenges facing them including customer experience, product and services innovation, staff productivity and sustainable profitability amongst other...
SME Manufacturing: Rise of the Machines vs Experience Capital

SME Manufacturing: Rise of the Machines vs Experience Capital

We are on the brink of technological disruption for society and business. Artificial Intelligence is already impacting some service industry sectors such as banking. These changes are “self-initiated” to reduce operating costs and they also accompany recruitment of...
Creating a positive workplace culture in your family business

Creating a positive workplace culture in your family business

As a small business owner, and advisor to other SMEs I get the chance to regularly check in on what is happening in the office and get to talk to many staff. Not surprisingly, generating revenue growth and financial survival is the highest priority. However, for many...